There has been some focus on adding a "B" to DEI, with the "B" standing for belonging. While some feel that inclusion includes belonging, others feel it needs specific attention. I can see the argument on both sides. However, with all the conversation around belonging, there seems to be a missing piece at the organizational level. Communication.
I see organizations talk about belonging, but there is a lack of communication within many organizations. To help staff feel included and that they belong, there must be communication across all levels of the organization. When front line staff receive information last minute or they have to get information from outside sources, this hinders efforts to foster belonging. I've seen leaders keep information, neglect communicating information, and wait until the last minute to communicate. "Good communication is the bridge between confusion and clarity"- Nate Turner. Leaders need to be intentional about communication and information sharing because it is a foundational strategy to foster belonging. Through communication we increase inclusion and foster belonging; we communicate with those
To improve communication, organizations need to stop:
🚫 hoarding information,
🚫 centering knowledge,
🚫 delaying communication,
🚫 forgetting to send things out,
🚫 neglecting communication.
If staff are valued, then communicate.
